Accessibility, designed around every journey.
At Pickup, we’re working to make premium mobility more accessible across Ground, Water and Air from discovering and booking a service to managing your journey and getting support when you need it.
Our Accessibility Principles
We’re building Pickup around principles that help create a more accessible and inclusive experience for every guest.
Independence
Greater control and flexibility for every journey.
Safety
Clear information, verified operators and support when you need it.
Dependability
A clear, consistent and reliable experience from booking to arrival.
Choice
Explore services, operators and options Shat work for you.
Inclusion
A welcoming experience designed to reduce barriers
Accessibility
Clear, accessible experiences across our website, app and services.
Designed Around You
We design Pickup with our guests at the centre.
Frequently Asked Question
Everything you need to know
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What is Pickup Protect?
No. Pickup Charter is the trust and booking layer. Independent professional operators provide the vehicles, aircraft, vessels and crews used for each booking.
Does Pickup Charter own the cars, aircraft or yachts?
No. Pickup Charter is the trust and booking layer. Independent professional operators provide the vehicles, aircraft, vessels and crews used for each booking.
What is the cancellation policy?
No. Pickup Charter is the trust and booking layer. Independent professional operators provide the vehicles, aircraft, vessels and crews used for each booking.
How do I modify my reservation?
No. Pickup Charter is the trust and booking layer. Independent professional operators provide the vehicles, aircraft, vessels and crews used for each booking.
Is there a limit to the number of guests?
No. Pickup Charter is the trust and booking layer. Independent professional operators provide the vehicles, aircraft, vessels and crews used for each booking.
What amenities are included in the booking?
No. Pickup Charter is the trust and booking layer. Independent professional operators provide the vehicles, aircraft, vessels and crews used for each booking.
Stay connected with us
Learn more about Pickup’s approach through our newsroom
