Referral Terms

Version 3.0. Effective 2 November 2026.

In short

• Share your invite link. When your friend joins and completes their first two trips within 90 days, you earn ₦10,000 in wallet credit. The programme can be paused, and the Refer and earn screen shows when it is.
• Each of those trips must have a trip price of at least ₦25,000, with no refund, chargeback or open case. You can earn credit for up to 10 friends a calendar year.
• Credit is a discount on the trip price of future bookings, up to half of any one booking unless a code's conditions say otherwise. It is not cash, cannot be withdrawn or transferred, and it expires after 12 months.
• Your friend does not receive a reward under these terms.
• Real friends only. Fake accounts, self referral, spam and paid promotion of your link are not allowed.

This summary is for convenience only. The numbered clauses below are the binding terms and govern if there is any difference.

1. About these terms

1.1 The Pickup referral programme ("Programme") is run by Pickup Technology Limited, RC 9548096, Lekki Phase 1, Lagos State, Nigeria, trading as Pickup Charter ("Pickup", "we", "us"). These Referral Terms form part of the Guest Terms. The Promotional Credit Terms apply to Referral Credit except where these Referral Terms say otherwise. Our Terms of Use, the umbrella agreement for using Pickup, also apply. Capitalised words have the meaning given in the Guest Terms. The Programme runs only while it is switched on in the app, and the Refer and earn screen shows if it is paused.

1.2 These Referral Terms apply as part of the Guest Terms you accepted, whenever you share your invite link or code, or add one as an Invitee.

2. Definitions

3. Eligibility

3.1 Referrers. You must be at least 18 and hold a personal guest Account in good standing. You do not need to have completed a trip yourself.

3.2 Invitees. The Invitee must:

• be at least 18 and new to Pickup, with no previous Account; and
• add your link or code within 30 days of signing up, and before their first paid Booking.

3.3 Excluded. The following cannot earn Referral Credit: Operators, Assigned Crew and other crew registered on the Platform, Pickup employees and contractors, Affiliates under the Affiliate Terms, and Company Accounts and their bookers acting for the company. Operators, crew and their staff may tell guests about Pickup, but cannot earn Referral Credit for doing so.

3.4 You cannot refer yourself, or an Account held by you, for you or by someone in your household using shared payment methods or devices.

4. The reward

4.1 When an Invitee completes their second Qualifying Trip, the Referrer earns ₦10,000 in Referral Credit.

4.2 Both Qualifying Trips must be completed within 90 days of the Invitee opening their Account.

4.3 Each Qualifying Trip must have a Booking Value of at least ₦25,000, before any promotional credit is applied.

4.4 Credit is added to the Referrer's wallet 14 days after the second Qualifying Trip ends, provided no cancellation, refund, Chargeback, damage report or dispute is open on either Qualifying Trip. If one is open, credit is added once it is resolved in a way that leaves both trips as Qualifying Trips.

4.5 A Referrer may earn Referral Credit for up to 10 Invitees in any calendar year.

4.6 The Invitee does not receive a reward under these Referral Terms. Any reward for Invitees is offered only under separate terms published before the offer starts.

5. Using Referral Credit

5.1 Referral Credit may only be used as a discount on the Booking Value of a future Booking on the Platform made by you as Booker, applied at checkout. It cannot be used for the Service Fee or Taxes, and together with any other promotional credit it may cover no more than 50% of the Booking Value of any one Booking, unless a code's conditions say otherwise.

5.2 Referral Credit is not money, e money or a deposit. It cannot be bought, withdrawn, exchanged for cash, transferred, sold or combined across Accounts, and it earns no interest.

5.3 Referral Credit expires 12 months after it is added to your wallet. Your wallet shows the expiry date. Expired credit is removed and cannot be restored, unless it expired because of our error.

5.4 Where a Booking paid partly with credit is refunded, the credit portion is returned as credit with its original expiry date.

5.5 Referral Credit is funded by Pickup and does not reduce what the Operator receives.

5.6 If your Account is closed, unused credit is cancelled, unless it was closed because of our breach.

5.7 Referral Credit and a promo code can be used on the same Booking only if the promo code's own conditions allow it.

6. Sharing your link

6.1 Share your link personally with people you know, for example by message or on your own social media. Pickup does not ask for, upload or store your contacts.

6.2 You must not:

• pay for advertising, search keywords or sponsored posts using your link or Pickup's name;
• post your link on coupon, deal or cashback sites;
• send spam, unsolicited bulk messages, or messages to people who have asked you not to contact them;
• make false or misleading statements about Pickup, including about prices, safety, insurance or support; or
• present yourself as acting for Pickup.

6.3 You are responsible for the messages you send. Share your link only with people you reasonably believe are happy to receive it, in line with the Nigeria Data Protection Act 2023.

7. Fraud and abuse

7.1 We may withhold, cancel or reverse Referral Credit, and suspend or close the Accounts concerned under Account Suspension and Removal, where we reasonably believe:

• an Invitee is not a genuine new user, or is the Referrer or a person acting with them;
• Accounts, devices, payment methods or identities have been duplicated, shared or created to earn credit;
• a Qualifying Trip was not genuine, including trips arranged with a connected Operator;
• a trip was later cancelled, refunded, charged back or found to breach the Off Platform Booking Policy; or
• the Referrer has otherwise breached these Referral Terms or the Acceptable Use Policy.

7.2 We may set off the value of credit wrongly obtained or used against any refund due to you, with notice showing the amount.

7.3 Our decision will be made reasonably and on the evidence. We tell you what we have done and why, and you may ask for a review under the suspension and review process in the Guest Terms.

8. Tax

8.1 Referral Credit is a discount on future Bookings, not income paid to you. Taxes and levies on a Booking are calculated on the price after the discount. You are responsible for any tax that applies to you personally on credit you receive.

8.2 We do not issue tax statements for Referral Credit unless the law requires it.

9. Changes and ending the Programme

9.1 We may change or end the Programme, or these Referral Terms, on at least 30 days' notice in the app or by email. Continuing to take part after a change takes effect is acceptance of it; you may stop sharing your link instead.

9.2 We may also suspend the Programme immediately, with notice in the app, where we reasonably suspect widespread fraud or where the law or a regulator requires it.

9.3 A change, suspension or ending does not affect Referral Credit already added to your wallet, or credit for an Invitee who opened their Account before the change, if they complete their Qualifying Trips within the qualifying period.

10. Fairness and disclosure

10.1 These Referral Terms are published so that every Referrer has the same information about how credit is earned, when it is added, what it can be used for and when it expires. We run the Programme in line with the Federal Competition and Consumer Protection Act 2018.

10.2 If you share your link publicly, for example on social media, make clear that you receive credit if your friends book, such as by adding "I earn credit if you join".

11. Data, law and contact

11.1 Personal data used in the Programme, including the link between your Account and your Invitee's, is processed as the Privacy Policy describes. We show a Referrer the Invitee's name and the number of trips they have completed, not the details of those trips.

11.2 These Referral Terms are governed by the laws of the Federal Republic of Nigeria. Disputes are resolved as the Complaints and disputes section of the Guest Terms provides. Nothing in them limits any right you have under the Federal Competition and Consumer Protection Act 2018.

11.3 Questions about the Programme: in app support or support@pickupcharter.com.

11.4 Notices. Notices to Pickup are given by email to legal@pickupltd.com and take effect when received. Notices to you are given in the app or to the email address on your Account.