What does the price include?

The price on a listing is the total for your trip: the operator's price, Pickup's service fee, VAT where it applies and mandatory levies.

3 min readUpdated 2 November 2026For guests

The price you see on a listing and in search results is the total for your trip. The amount at checkout matches it for the same trip details.

What is in the total

  • The operator's price for the car, boat or aircraft and its crew, for the time or route you choose. The listing says what the operator includes, for example fuel, the chauffeur and waiting time. Where an operator is registered for VAT, its VAT is inside its price.
  • Pickup's service fee for running the booking, payment and support.
  • VAT on Pickup's service fee, where the law requires Pickup to charge it.
  • Mandatory levies, such as the Lagos State road levy on car trips, shown as its own line at checkout, and for flights the statutory sales charge, which the operator includes in its price.
  • Extras you choose, such as security or decorations. Optional extras are never selected for you.

Where to see the breakdown

Price details at checkout breaks the same total down, line by line, before you pay. Your receipt shows the same lines.

Line What it is
Trip price The operator's price for the trip, with any extras you chose
Service fee Pickup's charge for running the booking, payment and support
VAT on service fee VAT on Pickup's service fee
Road levy Car trips only: a Lagos State levy that Pickup collects and remits as the operator's agent. It has no VAT on it, and it comes back in full if the trip does not happen
Total What you pay

Each line shows an amount. See How to get a receipt.

What is never added

  • No surge pricing.
  • No charge for paying by a particular method.
  • No hidden fees added at checkout.

Paying in another currency

You always pay in naira. You can show prices in your own currency in Profile > Currency, converted at today's rate to help you compare, and your bank converts the payment. See Paying with a card issued abroad, and seeing prices in your currency.

When the total can change

The total changes only if the trip details change, for example a different date, duration, number of guests or extras, or if you approve an extension. See Why did my total change?

The full rules are in the Payments Terms and the Guest Terms.

Need more help?

Open Profile > Help and tap Still need help?, then Chat in the app. An automated AI assistant answers first. Tap Talk to a person to reach our team. Or email support@pickupcharter.com with your booking reference. In an emergency, call 112. All the ways to reach us.

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