Wallet credit and saved cards

Wallet and payments in your profile shows your available credit, recent activity and the cards you have saved for checkout.

Add a card

1. Go to Profile > Wallet and payments.
2. Tap Add a card.
3. Enter the card number, expiry date and CVV on the secure payment page. A small amount is charged to check your card, and it is refunded straight away.

Cards are handled by Flutterwave, a licensed payment provider. Pickup never sees or stores your full card number.

Choose a default card

Open the card and tap Make default card. You can still choose another card at checkout under Pay with.

Remove a card

Open the card in Wallet and payments and tap Remove card.

Wallet credit

Your wallet shows Available credit. Credit can come from the referral programme, from Pickup, or from a refund you choose to take as credit.

• Credit applies to the trip price only, not the Pickup service fee or taxes.
• Credit can pay for up to 50% of the trip price on any one booking. Turn it on at checkout under Promo code or credit.
• Credit expires 12 months after it is added. We remind you 30 days before.
• Credit is not cash. It cannot be withdrawn or transferred.
• If a booking paid partly with credit is refunded, that part comes back as credit with its original expiry date.
• Deleting your account permanently removes any wallet credit.

The rules are in clause 13.9 of the Guest Terms and the Referral Terms.

Bank transfer

Bank transfer is always available at checkout and is not saved to your wallet. You can add a refund account for refunds that cannot go back to your card. See Which payment methods can I use?

The full rules are in the Promotional Credit Terms and Payments Terms.